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INTRODUCTION
Leadership is, without
doubt, one of the most discussed and researched topics in the field of
management. As one of the most elusive attributes
that separate effective managers from less effective ones, the success or
failure to achieve organisational goals depends on
the leadership styles of the managers of the organisation.
This course is therefore
designed to help the participant become a more effective leader who can identify problem
situations, select and apply the right leadership style or technique to resolve
them.
OBJECTIVES:
At the end of the
course, participants will be able to:
§
Explain leadership effectiveness in terms of
work-centered and employee-centered behaviour of the
leader;
§
Identify the role of leader-member relations,
task structure and position power in leadership effectiveness.
§
Describe an integrated approach to effective
leadership styles at the workplace.
CONTENT:
§ Strategic
Planning:
o
o Objectives
and Strategies;
§ Leadership;
o Principles,
Concepts and Core competencies
o Visionary
Leadership
o Transformational
Leadership
§ Empowerment: Effective Delegation;
§
§ Problem
Solving and Decision-Making;
§ Building
Quality Relationship
o Interpersonal Skills
o Emotional
Intelligence
o Group
dynamics
§ Change
Management
§ Training and
Development of Subordinates
§ Performance
Appraisal
o Organization
o Staff
§ Effective
Communication
§ Productivity
improvement.
INTENDED FOR:
Departmental
and Sectional Heads, Managers and Supervisors.
PRESENTATION:
Lectures,
Case Studies, Film Shows, Discussions.
DURATION: 2 WEEKS PERIOD: JUL 14 – JUL 25
VENUE:
INTRODUCTION
The overall goal of performance management is to ensure that
the organization and its sub-systems are working together in an optimum fashion
to achieve the desired results.
Therefore, Performance management therefore is the key to
establishing a culture in which individuals and the groups take responsibility
for the continuous improvement of processes and their contributions.
OBJECTIVES
At the end of the course, participants will be able to:-
§
State the link between organizational,
divisional, sectional and individual performance
§
Discuss the required improvements in managing
their own performance
§
Describe the process of conducting appraisal
interviews for better results.
CONTENT
§
Performance Measurement
o
Purpose, scope and benefits
o
Levels of performance management
§
Corporate, Divisional, Sectional and Individual
Performance Criteria
o
Static operational efficiency
o
Dynamic effects
o
Reporting
o
Project implementation
o
Miscellaneous non-duplicative
§
Managing one’s own performance
o
Determining key performance areas (from Job Description)
o
Performance evaluation
o
Motivating oneself
§
Managing subordinates’ performance
o
Developing effective Job Descriptions
o
Defining key result areas
o
Setting performance objectives, standards and
targets
§
Performance Review System
o
Purpose of the Appraisal
o
The role and use of Appraisal Form (Instrument)
o
Conduct pf the Appraisal Interview
o
Communicating Appraisal Review Outcome
INTENDED FOR
Human Resource Development
Managers/Officers/Practitioners/ Trainers and Supervisors
PRESENTATION
Lectures,
Discussions, Case Studies, Exercises and Syndicate Work.
DURATION: 1 WEEK PERIOD: JUL 28 - AUG 01
VENUE:
INTRODUCTION
The Report Writing and
Presentation skills course is designed to help managers and all other
professionals put their ideas in the right perspective and for effective
presentation.
OBJECTIVES:
At the end of the
course, participants will be able to:
§
Describe the stages of writing a report
§
List the features of a good report
§
List the dos and don’ts of effective
presentation
§
Apply MS PowerPoint to presentation
CONTENT:
Report as a communication tool
§
Report preparation process
o Planning
o Data gathering
o Structuring
o Editing
§
Presentation skills;
INTENDED FOR:
Managers,
Public Relation Managers, Administrative Managers, Project Managers, and all others
who have to make presentations.
PRESENTATION:
Lectures,
Discussions, Case Studies, Demonstrations, Film Shows, and Exercises.
DURATION: 2 DAYS PERIOD: AUG 25 - AUG 26
VENUE:
INTRODUCTION
Retiring from active
working life is a change which is inevitable and occurs with unknown
consequences. These unknown consequences
agitate the mind of the individual who is called upon to face this change of
retiring from formal employment.
This course is therefore
geared towards preparing and addressing the challenges associated with
retirement.
OBJECTIVES:
At the end of the course,
participants will be able to:
§ Prepare a retirement plan;
§ Discuss techniques for making an effective
change to life of retirement
§ Distinguish between stress and stressors
§ Distinguish between effective and poor
stress coping skills
§ Identify opportunities
for entrepreneurship.
CONTENT:
§
Managing Change: transition from active
employment to retirement life
§ Managing
Economic Life
o Investment
Opportunities
o Starting and
Managing Your Own Business
§ Managing
Social Life;
o Social
Environment
o Determining
Factors of Choice of Life-in-Retirement.
§ Managing Your
Health
o Coping with
Aging
o Physical
Health Promotion
o Mental Health
Promotion
o Stress and
Burn-out
o Sharing experience in retirement
§ Accessing
Your Social Security Benefits
§ Preparing a Retirement
Plan
INTENDED FOR:
All employees
at various stages of working life.
PRESENTATION:
Lectures,
Discussions and Do-It-Yourself Exercises.
DURATION: 1 WEEK PERIOD: JUL 28 -
AUG 01
VENUE:
INTRODUCTION:
Among the challenges facing executives in
organizations are: the ability to discern how competitive the organisation is; instituting and implementing the organisation’s strategic plans, policies, procedures, rules
and regulations the ability to manage the complex tasks which the executive
must perform, managing dilemmas, the use
of emotional intelligence and other leadership techniques.
To handle these
challenges effectively requires among others, the skills of decision-making, administration and
understanding of financial statements.
The Senior Executive Development
Course is designed to assist participants acquire the necessary skills to
effectively handle the challenges that confront the executive.
OBJECTIVES:
At the end of the
course, participants will be able to:
§ Demonstrate improved awareness of the
importance of inter-functional and inter-personal relations for organisational effectiveness.
§ Discuss the
need to integrate individual and organisational objectives for organisational
growth
§ Recognise major organisational problems, classify them and prioritize
them for solution;
§ Discuss methods of effective decision-making
under various circumstances;
§ Identify structures and systems required for
effective organisational performance.
CONTENT:
§
The Business and its Environment;
§
Strategic Management
o
o Objectives
and Strategies
§
Developing Productive Teams
§
Leadership
o Visionary and
transformational
o Emotional
intelligence
§
Problem solving and Decision-Making
o Cause-Effect
diagram
o Pareto
diagram
o Decision Tree
§
Communication
§
Learning Organisation
§
Analysis and Interpretation of Financial
Statements
o Balance sheet
o Cash flow
o Ratio
analysis
o Income
analysis
§
Organisational Development
§
Productivity improvement
INTENDED FOR:
Departmental
Heads, Senior Managers and Directors.
PRESENTATION:
Lectures, Discussions,
Experience Sharing, Case Studies, Demonstrations, Role Play, Exercises, and Film Shows.
DURATION: 1 WEEK PERIOD: MAY 19 – MAY 23
VENUE:
INTRODUCTION
The Labour
Management course is designed to help promote harmonious worker-employer
relations as a pre-requisite for increased productivity and profitability.
OBJECTIVES:
At the end of the
course, participants will be able to:
§
Discuss the legal framework for labour-management relations
§
Understand the role of the Labour
Commission and the Labour
Act 654
CONTENT:
§
The rights and duties of employer and employees
§
Fair and unfair termination of employment
§
Managing redundancy
§
Dispute settlement mechanism
§
Unionization and Collective Bargaining
§
Workmen’s compensation
§
The role of National Labour
Commission in the management of industrial relations.
INTENDED FOR:
Human
Resource Managers. Senior Union Officers and
other key organizational leaders.
PRESENTATION:
Lectures, Discussions,
Case Studies, Questions and answers..
DURATION: 2 DAYS PERIOD: MAY 19 - MAY 20 AUG 04 - AUG 15
VENUE:
INTRODUCTION
Training is not just for
the benefit of the individual trainee but also for the benefit of the organisation. There
is ample evidence that most people want to do their job properly and want to be
useful members of the organisation they serve. There is equally ample evidence to show that
inadequate experience of trainers leads to lack of skills, and attitudes
necessary for improving employee effectiveness.
It is for these reasons
that this three-week course in Training the Trainer is being offered to help
improve the knowledge, skills and techniques of trainers to perform their jobs
effectively.
OBJECTIVES:
At the end of the
course, participants will be able to:
§
Identify training needs at different levels;
§
Design a training programme;
§
Organise and conduct training programmes;
§
Determine and manage training
resources;
§
Describe the appropriateness
of various methods of evaluating training effectiveness.
CONTENT:
§
Training and Development;
§
Principles of Adult Learning;
§
Training Needs Assessment;
§
Setting Learning Objectives;
§
Training Programme
Design;
§
Instructional Strategies and Methods;
o Conference
o Workshop
o Seminars
o Group
Discussion
o Role Play
o Case Studies
§
On-the job and Off-the Job Training;
§
Costing and Budgeting for Training;
§
Managing the training function/department
§
Teaching Aids;
§
Training evaluation
§
Presentation skills.
§
Productivity improvement
INTENDED FOR:
Training Managers and
Supervisors, and /Human Resource Managers/Officers.
PRESENTATION:
Lectures, Discussions, Film
Shows, Role Play, Micro-Teaching and Exercises.
DURATION: 3 WEEKS PERIOD: MAY 12 – MAY 30
SEPT 29 - OCT
17
VENUE:
INTRODUCTION
Attitudinal
change in people depends largely on their values and that determines their
individual behaviours. Values tend to form the
foundation of a person’s character. Most people act in ways that move them
towards their goals and also conform to their personal values and sense of
right and wrong. This can lead to
defensive behaviour and interpersonal conflicts. People, when faced with a threat to their basic security (e.g.
keeping a job and providing for family), may engage in unethical behaviour.
This course
on Managing Attitudinal Change for Improved Productivity is designed to create awareness among
supervisors and managers on the dangers of entrenched values and unethical behaviours that can be disastrous to organizations.
OBJECTIVES
At the end of the
course, participants will be able to:
§
Distinguish between their values, ethical and
unethical behaviours;
§
Identify how attitudinal change can help resolve
common dilemmas; and
§
Know the role managers play in setting the
ethical tone of an organisation.
CONTENT
§
Attitude: definition and concepts
§
Types of attitudes and effects on organisational performance
§
Strategies for building positive attitudes
§
Norms, values, behaviours
§
Leadership
§
Ethics
and organisational politics
§
Effective communication
§
Human relations skills
§
Discipline and counseling
§
Productivity improvement tools.
INTENDED FOR
Managers,
supervisors, manager-trainees, human resource managers.
PRESENTATION
Lectures, discussions, case studies, role
play, exercises and syndicate work
DURATION: 1 week PERIOD: NOV 10 –
NOV 14
VENUE:
INTRODUCTION
The Corporate Strategic
Planning course is designed to help managers, board members and other
stakeholders to reposition their businesses to meet future challenges.
OBJECTIVES:
At the end of the
course, participants will be able to:
§
Develop corporate mission and vision statements;
§
Formulate strategies for the achievement of
goals and objectives
§
Prepare a rolling strategic plan for their
businesses.
CONTENT:
Environmental scanning
§
§
Goals and objectives
§
Strategies and milestones development
§
Action plan
§
Plan implementation
§
Monitoring and evaluation.
INTENDED FOR:
Stakeholders in
businesses and Corporate planning managers.
PRESENTATION:
Lectures,
Discussions, Case Studies, Demonstrations, Film Shows, and Exercises.
DURATION: 2 DAYS
PERIOD: NOV
17 - NOV 18
VENUE: